The highest standards of compassionate service and care available

Hello

We would like to thank you with all our hearts for the kindness and understanding you have shown our family during this difficult time.

I would also like to apologise for the problems with the paperwork and thank you for taking this burden off my shoulders.

You have all been so lovely, patient and understanding and we are all very grateful.

We would like to say a very special thank you to Sebastian for making our Mum so beautiful, it has left us all with a wonderful picture of our beloved Mum, Wife and Omi (Grandmother).

A special thank you Leanda, for all your help and kindness.

Kindest regards

Michaela Newmann

Good morning Leanda

I just wanted to let you know that I just made a payment ( hopefully it all went through correctly ) and to take this opportunity to thank both yourself and Tim ( and everyone behind the scenes) for everything you did for us all, from my first phone call to you right through to the service you have shown nothing but compassion and professionalism and have always gone above and beyond what we hoped for, thank you. You made sure everything was exactly how Lizzy had requested it to be, the whole service, the way it was conducted, the celebrant that Tim suggested right down to the flowers ….everything was absolutely perfect and I know Lizzy would have been extremely happy that we had been able to bring it all together exactly how she wanted it to be.

Personally, I wanted to tell you that I have just been through the same for my Mum and the difference between dealing with your company and hers was staggering… your ability to bring everything together so effortlessly for us, your compassion and the time you gave us all, especially during the service( we never once felt rushed or as if we were holding you up)  all highlighted how the right company can make such a lasting impact when farewelling a loved one, you probably don’t realise the incredible difference you make but believe me when comparing the two experiences I have nothing but the utmost respect and sincere thanks for what you all do so brilliantly there at Burke and Douglas.

Thank you

Kind regards

Karren and Graeme

Thanks Leanda and the Burke and Douglas team for your efforts with Norma’s funeral details.

Everything has been spot on, nil fuss, just want Norma wanted. You have catered for our every need / request. Wonderful!!!

I felt that connection with my father Phil there today as last time I was in that viewing room was to see him.  He loved working for the business and would tell me it was the best job he ever had.

You have a reputation you should be truly proud of, unique job, unique person.

Your professionalism and dedication to your work for our family on behalf of Norma has been outstanding.

Sincerely

John BROWN

“Dear Trish, Phil & Staff,

We would like to thank you all, for all the special things you did for mum (Grace) & our family, we couldn’t have asked for anything to be any better or special. From picking mum up at Nazareth House to Trish meeting us & organising everything, such a great relief, as at this time the mind doesn’t function to well. Thank you Phil for picking us up and we couldn’t have asked for a more beautiful service for our mum, you were truly everything we wanted & that is what mum would have wanted too.

The floral work was magnificent, and just what we had asked for, so thank you.

I replayed the service while writing thank you letters, I cried the entire time, but it was even more beautiful.

Take care and God bless,

Margie, Greg & family.

“Dear Paul & Associates,

Thank you for the lovely service you did for our father Mick Presland.

With appreciation,

The Presland family

I would like to sincerely thank you Tim for all that you have done to make my family feel at home, in a place nobody should ever feel as comfortable as u have made all of us feel..

There are no shortcuts to the place we are going. My uncle would have been so  happy with the way everything was handled so Thank-you so much. If the world had more people like you it would be a better place. You do make a difference..

At times our own light goes out and is rekindled by a spark from another person. Each of us has deep gratitude to those who have lit the flame when we just thought we couldn’t. You have been that flame in our life when the darkness began to feel over whelming.

However beautifully the job is done, we are still on the ground and in a world of reality. Your light has lifted us all up and sent us soaring. Everything we cannot say with words or show with actions you have expressed for us. You have done this with so much imagination, fun and beauty.

We make a living by what we get, but we make a life by what we give. It’s not about how much we give, but how much love we put into giving.

Tim, you put every ounce of love your body has and it radiates.! You are an absolute asset to Burke and Hamilton. I just wish there was 5 more of you, you made me feel like we were best friends and now I feel a little lost, hopefully one day we will meet on better terms and share a vodka or 3.

Until then take care and keep rocking at what you do!!!

your love and light is infectious!!!

Sincerely,

Ian Murdoch’s family!

“Dear Paul & your staff,

Thank you for everything that you did for my father’s funeral – you did a wonderful job & I appreciated it very much!

Kind regards,

Colleen Bannister

“Dear Paul,

Thank you for your participation on the day of mum’s (Daisy) funeral. I was so pleased that you were the celebrant and knew mum. She is now at peace with dad and her family.

Thank you once again,

Jill Waterhouse

“Dear Paul,

I wanted to thank you for your help, understanding, strength & dignity whilst supporting Alison & I in making decisions about Glen. The service you delivered was very apt & it really was like you had known Glen & shared a beer with him.

Kind regards,

Fran Pearce

“Paul & team at Burke & Hamilton,

To know that you shared with us our recent sorrow, was of great comfort and strength for which we will always be grateful. Thank you most sincerely for your kind thoughts, prayers and expressions of sympathy.

Fran Pearce, Alison McKenzie & Turner family.

Do you need help right now?

Contact Burke and Douglas on the numbers below to get in touch with a customer care representative who can answer any questions you may have.

Tamworth Office
Phone: (02) 6765 3999
Email: info@burkeanddouglas.com.au

Lincoln Grove Memorial Gardens and Crematorium Office
Phone: (02) 6760 7311
Email: info@burkeanddouglas.com.au

Quirindi Office
Phone: (02) 6746 3116
Email: info@burkeanddouglas.com.au